Centennial Hills Hospital Now Offers Video Streaming Technology for Parents of Neonatal Intensive Care Patients

Centennial Hills Hospital Now Offers Video Streaming Technology for Parents of Neonatal Intensive Care Patients

Centennial Hills Hospital now offers video streaming for parents and other family members of neonatal intensive care unit (NICU) patients.

Currently, parents of NICU babies are able to visit at any time as long as they do not display signs or symptoms of COVID-19 or other illnesses. To further help parents and other family members engage in their baby’s care, the Birthplace at Centennial Hills Hospital has installed the NICVIEW® 2 web camera system, a video-streaming technology that is clipped to the baby’s bedside, giving parents and other family members the ability to watch their baby’s care and activities.

The technology uses web-based video with real-time streaming on any online device or via an iOS or Android app. It features password-protected access so parents and family will only view their own child.

"This is a wonderful opportunity to help parents and other family members have the ability to see their baby when they cannot physically be present," said Windy Virgil, Women’s Services Director at Centennial Hills Hospital. "The technology allows them to see their baby resting or receiving medical or nursing care, which can provide an additional level of comfort and education to parents when they can’t be there in person."

It also helps the family learn their newborn’s routines within the NICU, which can help smooth the transition to life at home.

"We know parents would prefer to be with their baby around the clock, but sometimes that isn’t feasible because they are working or at home with other children," said Sajit Pullarkat, CEO of Centennial Hills Hospital. "We’re happy we’re able to provide an extra layer of reassurance through this technology."