COVID-19 and its variants continue to impact communities across our country and the world. The Centers for Disease Control and Prevention (CDC) recommends that all Americans age 5 and older, with few exceptions, be vaccinated against the virus. Read the CDC's latest guidance.
Centennial Hills Hospital is NOT a community vaccination site. Please refer to your local health authority or pharmacy for information on community vaccination sites.
Latest COVID-19 Information
The safety of our patients and staff has always been and remains our top priority. Since the beginning of the pandemic we have implemented extraordinary measures and additional protocols, including mandatory masking in our facilities, to help ensure a safe and clean environment for our patients, physicians, staff and community. We continue to actively monitor and respond to all recommendations made by the CDC and our local health agencies.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.
Our rooms are private and have UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
For your convenience and safety, virtual visits via telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.
Consistent with community efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones. The following is in effect as of Monday, November 22, 2021 until further notice:
- Visitors must be 18 or older and provide the room number of the person they plan to visit.
- Everyone must bring and wear a mask before entering the hospital and must undergo a temperature check and screening.
- Visitors are NOT allowed to visit patients diagnosed with COVID-19, who are undergoing diagnostic testing for COVID-19, or who are receiving aerosolizing treatments. Exceptions can be made for end-of-life situations.
- Inpatient areas: One visitor at a time is permitted in private patient rooms from 8 am – 8 pm. No visitors are permitted in semi-private rooms. Visitors must remain in the patient's room during the entire visit. Visitors may not congregate in the lobby, cafeteria or other community areas. Multiple visitors within the same group must remain outside the hospital.
- Certain compassionate care/end-of-life situations: Visitation is limited to immediate family only for compassionate care situations such as end of life for suspected or confirmed COVID-19 patients. The number of family members is limited to no more than two at a time for a limited amount of time for a one-time visit.
- Labor and Delivery: Two screened negative visitors are permitted at a time. One screened negative support person may stay overnight.
- Post-partum: Two screened negative visitors are permitted at a time. One screened negative support person may stay overnight (*OB patients' families who cannot secure child care for older children should contact the facility before picking up newborns or the mothers).
- NICU: One screened negative support person may stay overnight.
- Pediatrics: One screened negative support person may stay overnight.
- Patients with physical, intellectual, and/or developmental disabilities or cognitive impairments: One screened negative support person is allowed to be with the patient when medically necessary.
Emergency Department: One visitor is permitted for ER patients in the lobby or in treatment areas with the following exceptions:
- Minors can have two parents/legal guardians
- Patients unable to provide information needed for care can have one caregiver
- End-of-life patients will have special arrangements made as needed
(Visitors, please make arrangements to keep in touch by phone and provide your number to the ER staff for updates. All visitors must have a negative COVID screen and must wear a mask. Any exceptions listed above are determined by the patient’s needs and ER staff discretion)
- Outpatient Surgery: One person may accompany patients having outpatient procedures to check in, but once the patient is taken to pre-op, visitors must wait in the main hospital lobby, cafeteria, or their car.
- Outpatient visits: One screened negative visitor may accompany the patient.
- All vendor in-person sales demonstrations and meetings are suspended. We would encourage web-based or telephone meetings during the interim, if necessary. Vendors that play essential roles in patient care-related procedures, facilities maintenance/management, biomedical engineering support, and/or support of ongoing operations will be screened and allowed into facilities for these specific functions.
- All persons should use hand sanitizing gel (or wash hands) upon entering the facility as well as entering and exiting a patient room.
If you have not yet been vaccinated, the CDC recommends individuals follow these everyday preventive measures.
- Wear a mask. If you are not fully vaccinated and aged 2 or older, you should wear a mask in indoor public places.
- Stay six feet away from others.
- Get vaccinated. Authorized COVID-19 vaccines can help protect you from COVID-19.
- Avoid crowds and poorly ventilated spaces.
- Wash your hands often.
- Cover coughs and sneezes.
- Clean and disinfect high-touch surfaces.
- Monitor your daily health and watch for symptoms.
Protect Yourself and Your Family:
World Health Organization →
What You Need to Know:
Centers for Disease Control and Prevention (CDC) →
Check Your Symptoms:
CDC Coronavirus Self-Checker →
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